Hoa Pham studied chemical engineering, polymer science and modern languages. Born in Vietnam, she has been working for Freudenberg Performance Materials in Durham, USA, since December 2014 and has just completed the LEAD management program.
Who or what inspired you to take up a technical profession?
I have the good fortune to grow up with parents for whom the education of their children was very important, regardless of gender. Looking back, it was my father who was ahead of his time. Although he had enjoyed a liberal arts education, he recognized the importance of scientific and technical developments early on. My father always encouraged me, my sisters and my brothers to take a scientific or technical direction.
Was there a turning point when you decided to pursue a technical career?
Because my parents had always encouraged me in that direction, it was clear to me that I was going to study science. While completing my bachelor’s degree in chemical engineering, I also completed courses in arts. I enjoyed the arts courses very much and eventually graduated with a dual bachelor’s degree in engineering and arts. Afterwards, I had the choice between studying for a graduate degree in either law or polymer science. This was a difficult decision for me, but my love of the natural sciences won out.
What fascinates you about your job?
I love research and development. I really appreciate the joy and frustration that many researchers experience in their work when something succeeds but sometimes also fails. I find the process of working with colleagues to guide a product from the concept stage, through development to commercial success extremely satisfying. In the manager role, I find that developing and demonstrating leadership skills are valuable. A cooperative management style, open communication and sensitive coaching of employees are all very important to me. In this context, the Freudenberg LEAD program has been very helpful to me in improving the performance and behavior of the team. I find that extremely motivating too.
Which hurdles did you have to overcome?
When I started my first job after graduation, I thought that if I worked hard and contributed to increasing turnover, I would be recognized and rewarded. In concrete terms, this means I try to achieve the best possible results for my company. If I can do that, my career will follow “automatically”. Of course, I quickly learned that things often turn out differently in the tough reality of business life. I think that high impact mentor programs can help develop, engage and retain employees.
Have you encountered prejudices in your career, such as that women have no technical understanding, that they are not good engineers or that they are not good at math or science?
Working as a woman and manager in a technical environment has advantages, but you also face challenges. Because the working environment generally reflects the composition and behavior of a society, it is almost impossible for women to avoid coming up against more or less subtle prejudices. That is something I’ve encountered over the years. Above all, women have to do a lot more to be recognized.
Would you pursue the same career path again?
I believe that human progress is driven by technology. Now that more women are breaking the glass ceiling and working in technical professions, I’m proud to be part of this community effort. For that reason, I would choose the profession of an engineer again any time.